Dear Ex’speed’ia,

Thank you for helping me book a flight to Colorado so quickly today. I was very frustrated with myself for accidentally booking a flight for the wrong date last week. I know this trip is last minute, so out of a fluster, I must have hit ‘fly out Monday’ instead of ‘fly out Sunday.’ I wouldn’t have arrived into Denver until Tuesday morning because the Monday flight took me to Kansas City over night (although I would have loved to see my friend Courtney in KC) if it would have been the previous night.

Anyway, your delivery of a new and changed ticket was very speedy and thorough, and even though I only have 2 hours to get to the airport and haven’t packed yet and have no clean clothes, I am appreciative of this one week adventure I am about to embark on.

Thank you, again, Expedia, for being so quick to figure out my dilemma…and friendly, too.

I am so excited to see my friends. I get to see good Hearlight friends Kari and Patty (and eat french toast at Bon Ton’s), and Emily, one of my best friends from college.

Sincerely…a very excited passenger,

Martha L. Aiken